Returns & Exchanges
At Axwell Wallet, we stand behind the quality of our products and offer a 45-day risk-free trial to ensure your complete satisfaction. If you are not entirely happy with your purchase, we provide easy returns and exchanges for all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack and Ship
Securely place the wallet in its original gift box and mail it back to us using the provided label at any authorized carrier drop-off location.
Receive Refund or Replacement
After our team inspects the returned items, we will process your full refund to the original payment method or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing